In the Acumen community, 20% of our partner companies went to zero revenue in the shutdown. Over half lost between 20-40% of revenue. Then there was the lucky 20% that didn’t have enough hours in a day to keep up with the demand for their product or service. Which one were you? Did you survive, …
Knowledge is not power. Sharing knowledge is power. General Stanley Mc Chrystal Information age people still think that knowledge is power. I know, therefore I have the power. This thinking will sink your company in the long term. At our May Acumen Advanced Leadership Workshop, we welcomed Scot Hunsaker, a former business owner and now …
Stop Hoarding Knowledge and Increase Your Company Value Read More »
I had the privilege of attending a “White Coat” ceremony that my daughter participated in during her first semester as a nursing student. Initially, I thought that the ceremony might be middle-schoolish and my rush to judgment sounded like …” is this something we need to drive four hours to attend?” It turns out I …
It’s one of the biggest shopping weekends of the year. Holidays, people off work, Black Friday, Cyber Monday, the family you want to shop with or a reason to get out of the house. This season brings to light Amazon’s crushing online presence and the opportunity or threat to your future business. I hear complaints …
Last week we had friend of the community and Referral Coach, Stacey Brown Randall, in to discuss how to create a process to generate more referrals with a group of Acumen CEOs and owners. Just like you have a marketing, sales, and prospecting plan, you need a referral plan; a plan that focuses on taking advantage …
Me: “I’ll have a drink please.” She: “Here you go (hands me cup), there’s no charge today.” Me: (Looks around suspiciously … the manager is within earshot … why is this person handing me a free cup? Accepts cup) “Thank you, I’m very grateful for that.” (goes and fills drink still waiting for someone to …
I was at our quarterly Advance Leadership Workshop this week. The facilitator had us in groups of two discussing a simple problem. My partner for the experience was talking about his daughter and how she was having trouble identifying friends of reason, season, and for life. I’d never heard this before and asked him to …
Is your company for a reason, a season, or life? Read More »
I drive my wife crazy sometimes. One of my pet peeve’s when we travel or dine out is to carefully observe the service experience. As the owner of a couple of service businesses, I’ve always found it ironic that many of my competitors failed when it came to delivering service. Frankly, I was always glad they did. …
“Spend twice as much time knowing what you own versus new ideas. What you don’t own can’t hurt you.” We had just killed off a software project that cost us mid six figures. Nothing to show for the entire project except knowing what was NOT a core competency in our company and delivering a good …